Privacy Policy for Pensioners Forum
Effective Date: 6 December 2024
At Pensioners Forum (“we,” “our,” “us”), we are committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.pensionersforum.co.za, and interact with our related social media accounts, Pensioners Forum & Deals.
By accessing or using our services, you agree to the terms outlined in this policy. If you do not agree with the terms, please discontinue use of our website and social media platforms.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
This may include:
- Name
- Email address
- Phone number
- Postal address
- Any information you voluntarily provide when registering, subscribing, or contacting us.
1.2 Non-Personal Information
This may include:
- Browser type and version
- Operating system
- IP address
- Usage data (e.g., pages visited, time spent on the website)
1.3 Social Media Interactions
When you engage with us on social media, we may collect publicly available data associated with your profile, including your username and interactions (e.g., likes, comments, and messages).
2. How We Use Your Information
We use the information collected to:
- Provide and improve our website and services.
- Respond to inquiries or support requests.
- Send newsletters, updates, or promotional materials (if you have opted in).
- Monitor website performance and ensure security.
- Comply with legal obligations.
3. Sharing Your Information
We will not sell or rent your personal information. However, we may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in website hosting, analytics, or email marketing.
- Legal Compliance: If required to comply with applicable laws, regulations, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience.
- Analyze website traffic and usage patterns.
- Remember user preferences.
You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your information. Despite our efforts, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
6. Your Rights
Under South African law and applicable international regulations such as the GDPR, you have the following rights:
- Access your personal data.
- Request correction or deletion of your data.
- Withdraw consent for data processing.
- Lodge a complaint with a data protection authority.
To exercise your rights, please contact us at talkhere@pensionersforum.co.za
7. Third-Party Links
Our website and social media pages may contain links to external websites. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will delete it promptly.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The revised policy will be posted on our website with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pensioners Forum
Email: talkhere@pensionersforum.co.za
This Privacy Policy is drafted in compliance with South African law, including the Protection of Personal Information Act (POPIA), and international standards such as the GDPR, where applicable.